Male Speaker


Speakers from industry and academia present the latest innovations in our field. The keynote speaker will have the opportunity of speaking in front of all the attendees of the conference. To view more information about the speaker, please view their LinkedIn profile - which is linked to their pictures

Keynote Speaker: David Poirier

CEO of The Poirier Group


Based in Toronto, David is the founder and CEO of The Poirier Group - a boutique management consulting firm that specializes in identifying, implementing and integrating significant performance improvements across a wide range of industries through-out North America.


David is an accomplished leader having progressed in his earlier career from retail clerk while in University to Executive and C-Suite roles in major National grocery, retail and supply chain organizations. The Poirier Group was a natural progression for David after . having acquired considerable experience and significant personal success. Since then, The Poirier Group has grown, doubling in the last year alone while maintaining their record of 100% positive referrals. David's talent for effectively creating lasting change, comes from his belief in balancing improvement activities while building human alignment.

David holds a Bachelor of Applied Science (Industrial Engineering) from the University of Toronto and is Professional Logistician. He has been an Adjunct Professor and has been affiliated with the University of Toronto since he graduated through continuous volunteer service from Industry Advisory Boards to the College of Electors. He was honoured to receive the University of Toronto's 25-year mid career award recognizing his professional achievements. He has been involved with the Institute for Industrial and Systems Engineers (IISE) for most of his career participating on the Council of Industrial Engineers and speaking at many of the annual conferences. In 2019 he was the first Canadian elected as 'President' of the Institute of Industrial and Systems Engineering. Most recently, he was awarded a
fellowship award for the Engineering Institute of Canada (EIC) for demonstrating “excellence in engineering and services to the profession and to society.” Among his many talents, David is also an entertaining speaker who is eager to share his experience and insights about the future of retail and supply chain and where the opportunities lie.

Patrick Bach

Director, Service Design at CIBC

Topic: An Intro to Service Design: A human-centered approach to complex problems

Patrick Bach is an experienced design leader who has been focused on embedding and scaling design-led problem solving within large organizations. Patrick has built Service Design & Behavioural Economics capabilities within different industries like Telecom, Insurance, and Banking.


Patrick's leadership in the space of service design has been recognized. He's been invited to speak at several service design and customer experience conferences around the world, including the Global Service Design Conference. Patrick is a founding member of Service Design Canada.

Yves Belanger

 Vice President, Supply Chain, Wolseley Inc

Topic: Ma carrière en chaîne d’approvisionnement (My Career in Supply Chain)

As Vice-President, Supply Chain, Yves is responsible for managing critical relationships between operations, supply chain, sourcing, vendors and customers in support of Wolseley Canada’s overall business and growth objectives. With a focus on industry-leading competitive advantage, he leverages company processes to ensure relevant products are available to our customers anywhere and at any time, leads our talented supply chain team and maximizes technology for the best possible sourcing from supplier, to shelf, to customers.

Yves brings over 25 years of retail, wholesale and manufacturing industry experience in progressive executive roles focused on supply chain management. Before coming to Wolseley Canada, Yves was at Weston Foods where he was Vice-President, North American Supply Chain.

As a member of the Council of Industrial and Systems Engineers (CISE), a part of the Institute of Industrial and Systems Engineers (IISE), Yves meets several times a year with other professionals to discuss best practices in the industry. Yves is also a member of the Professional Engineers of Ontario (PEO), Ordre des ingénieurs du Québec (OIQ) and has a Masters degree in Industrial Engineering from École Polytechnique de Montréal.

Andrew Chak

Head of Experience Design at Wattpad

Topic: Delivering the one thing that matters

Andrew Chak is the Head of Experience Design at Wattpad where he is making storytelling more immersive, more rewarding, and more inclusive to its growing user base of 80 million monthly users. Andrew spends his days burrowing into user needs in order to deliver product experiences that users cannot live without. 


Andrew was previously Head of User Experience for Rogers and Associate Vice President, Digital Customer Experience for TD. He loves to spend his days debating the finer points of a problem statement, observing users to notice the things that they don’t say, and creating those moments that will be the best parts of someone’s day.

Dr. Timothy Chan

Professor, Industrial Engineering, University of Toronto

Topic: Putting the OR in sports analytics

Timothy Chan is the Canada Research Chair in Novel Optimization and Analytics in Health, a Professor in the department of Mechanical and Industrial Engineering, the Director of the Centre for Healthcare Engineering, and the Director of the Centre for Analytics and AI Engineering at the University of Toronto. He received his BSc in Applied Mathematics from the University of British Columbia (2002), and his PhD in Operations Research from the Massachusetts Institute of Technology (2007). Professor Chan was an Associate in the Chicago office of McKinsey and Company, a global management consulting firm (2007-2009). During that time, he advised leading companies in the fields of medical device technology, travel and hospitality, telecommunications, and energy on issues of strategy, organization, technology and operations. 


Professor Chan’s primary research interests are in optimization under uncertainty and the application of optimization methods to problems in healthcare, medicine, global engineering, sustainability, and sports.

Tiff Cremer

Sr. Manager, Innovation & Design Engineering at Amazon


Since her graduation from Bradely University, Tiff has developed her IE skillset with companies such as Raytheon (manufacturing), Northrop Grumman (aerospace), and her current employer, Amazon. Having now been on the Innovation & Design Engineering team for over three years, her team leads the charge on the conceptualization, design, and implementation of engineering solutions to complex material flow/transformation and human/machine efficiency problems. During her session, Tiff will share her personal journey, along with details on the types of projects that her team executes. Session attendees can expect to learn about how industrial engineers thrive within Amazon, along with the type of opportunities that can build a successful IE career within this world-renown company.

Dr. Ivey Chiu

Sr. Data Scientist, Technology Strategy at Telus

Topic: A Career in Data: How I Got There, the Skills Required and Trends in the Industry

Dr. Chiu is a Data Scientist with a wide domain of expertise in wireless networks, ecommerce and Artificial Intelligence.  She has a B.A.Sc. in Manufacturing Systems Engineering from the Department of Engineering Science (2000), and a M.A.Sc. and Ph.D. (2005, 2010) from the Department of Mechanical and Industrial Engineering, all from the University of Toronto.  She held an NSERC Canada Graduate Fellowship during her Ph.D. studies and an NSERC Post-Doctoral Fellowship at Ryerson University. Her graduate and post-doctoral work focused on understanding and modeling creativity and designer behaviour in engineering design using cognitive psychology and natural language processing.   Her work resulted in multiple publications, best paper nominations and awards. Additionally, she is an accomplished athlete, completing two Ironman Triathlons and representing Canada at the 2018 World Duathlon Championships held in Denmark.

Dr. Chiu’s career in data has been defined by her ability to apply data skills and thought leadership to inspire others to think with data.  She started her industry career as a Support Analyst in supply chain management at Adexa, Inc. After her graduate work, she resumed her data career as the Senior Business Analyst at eBay Canada.  Currently, she is a Senior Data Scientist at TELUS where she manages internal AI projects as well as external AI projects with partners such as the Vector Institute, the Alan Turing Institute in the UK, the GSMA and various start-ups.

Dr. Karim El Mokhtari 

Research Professional, Mechanical/Industrial Engineering, Ryerson University

Topic: Le métier de chercheur en Data Science

Karim El Mokhtari is currently a lecturer and research professional at Ryerson University in the Data Science Lab. Previously he was an assistant professor in the Electrical Engineering department at the Faculty of Sciences and Technologies of Tangier, Morocco. Karim received a Ph.D. degree from the University of Littoral Côte d’Opale, Calais, France in 2015 in Computer Sciences, Signal Processing and Control, and holds an Electrical Engineering degree from the Ecole Nationale Supérieure d'Electricité et de Mécanique, Casablanca, Morocco.


His research interests include estimation theory, vehicle and robot localization, statistical filtering, and machine learning. He has 20 years of experience as a consultant with significant contributions to many industrial projects in the areas of driver behaviour analysis, car accident reconstruction, telematics-driven insurance, and logistics in the automotive industry.

Ines Fernandez

Topic: Industrial Engineering on Bay Street and in the City of London

Ines has used industrial engineering thinking across a variety of roles in banking in Toronto and London. She's currently a Vice President in Securities Lending at RBC Capital Market and has previously worked in Electronic Trading and in Equity Sales. She started her career as a Tech PM in RBC Capital Markets and also was an internal consultant in BMO Wealth Management. She is an Industrial Engineer from UofT (0T9 + PEY), an MBA from the University of Oxford, and holds a PMP.

Florencia Herrera

Sr Manager at Tim Hortons

Topic: The abnormal journey of a young Industrial Engineer

 Florencia is a Senior Manager at Tim Hortons where she manages the digital channels, including the app, kiosks, and website ordering. Florencia holds a Bachelor of Applied Science - Industrial Engineering with a minor in Engineering Business from the University of Toronto and a Masters in Business Administration from INSEAD. In her current role at Tim Hortons, she is in charge of growing sales through digital channels and prioritizing new features on the platforms. Prior to Tim Hortons, Florencia was a software consultant at Citrix, where she architected virtualization environments and led their implementation at clients in various industries. Florencia has also interned at CIBC, Caterpillar in Japan, and most recently, during her MBA, at a start-up in Paris. After working and studying abroad for the past 3 years, Florencia is happy to call Toronto home!

Adrian Kumar

Global Head of Operations Science & Analytics, DHL

Topic: Application of Advanced Analytics & AI in Logistics

Adrian Kumar is a Supply Chain executive who leads a team of 50+ engineers working over 500 projects a year worth over $10 billion in potential contract spend.  Adrian consults with fortune 500 companies across all industries to design their fulfillment and distribution strategies. Solutions include conventional & automated warehouses, often having upward of 1000+ FTE’s with over 1M ft2 of warehouse space.  Adrian is also responsible for DHL’s global facility design practice, training DHL’s global community of 300+ solutions designers. Recently Adrian has been a leader in the roll out of next generation technologies such as: robotics and advanced analytics and optimization techniques.  With several patent pending algorithms, Adrian and team have shown companies new ways of working smarter and helping companies meet challenges driven by rising customer expectations. A perennial presenter at many of the industries’ largest conferences, Adrian has landed media coverage around the world, including the Wall Street Journal, Bloomberg News and various industry publications. Adrian has a Masters in Industrial Engineering from the University of Toronto and teaches part time at Ohio State University.

Ron Romano and Arthur Pascoal

Sr. Director, Micro Space Planning and Director, Business Process Re-Engineering at Walmart

 Topic: Re-engineering at Walmart Canada

Ron Romano is Senior Director and head of Microspace Modular Planning at Walmart Canada, having joined the organization in 2015. He has previously worked with other large retailers such as Loblaw Companies, Hudson’s Bay, Winners Merchants Inc., Metro Richelieu, and Target Canada.   Ron has also worked in the Financial (CIBC), Life Sciences (MDS/AB Sciex) and Consulting (LxLi/West Monroe Partners) industries, all with a focus on process improvement and project/program delivery. Ron is certified as a Lean SixSigma Master Black Belt, PMP, P.Log, and P.Eng. He graduated from the University of Toronto Industrial Engineering program in 9T5.

Arthur Pascoal joined Walmart in 2015 as Director, Business Process Re-Engineering.  Prior to joining Walmart he held progressive roles in consulting, process reengineering and project management at PwC and CIBC.  He holds a BSc in Chemical Engineering from the Universidade Estadual de Campinas and is a certified Project Management Professional (PMP) and a Six Sigma Black Belt.  

Som Seif

Founder and Chief Executive Officer of Purpose Investments Inc.

Topic: New Technology at Purpose Financial

Som Seif is the founder and Chief Executive Officer of Purpose Investments Inc., which he formed following the sale of Claymore Investments to BlackRock Inc. in March 2012. Prior to Claymore Investments, Som was an investment banker with RBC Capital Markets, where he played a key role in developing the structured products group, raising capital for both Canadian and U.S. asset managers. Som is a CFAⓇ charter holder and has a Bachelor of Applied Science with an emphasis on Industrial and Systems Engineering from the University of Toronto. He has a strong commitment to the community and is currently a member of the Sunnybrook Hospital Foundation Board, Chair of the Art Gallery of Ontario's Foundation Board and University of Toronto Mechanical & Industrial Engineering Advisory Board, and a board member of The Next 36. In 2011, Som was recognized for his vision and leadership by Cadwell Partners International with the Top 40 under 40 award.

Kaz Takeda

Industrial Engineering Manager at Disneyland Resort


Kaz has held a long and hugely successful career at Disney now for over 20 years. Kaz leads the Industrial Engineering team in Anaheim, California, and is responsible for leading his team to support the multiple sustainability efforts within maintenance, security, textiles and hotel support. His most recent focus has been on the new and exciting park extension, Star Wars: Galaxy’s Edge. During his session, Kaz will share his personal journey, along with details on the types of projects that his team executes. Session attendees can expect to learn about how industrial engineers thrive within Disney, along with the type of opportunities that can build a successful IE career within this world-renown company.

Xavier Tang

 Regional Strategy and Planning at Lyft

Topic: Management consulting is changing, and it's great for Indys

Xavier currently works at Lyft Canada where he leads regional strategy and planning. He's part of the team working to deliver the world's best transportation to Canadians. Previously, he spent 4 years at McKinsey and Company in both the Toronto and London offices, working on transforming retail banks into digital organizations. He's passionate about digital, Agile, and running tech businesses. Xavier is an Industrial Engineer from UofT (0T9 + PEY), an MBA from the University of Cambridge, and holds a PMP.